At Juz Coffee, we aim to deliver your favorite coffee products to your doorstep quickly and in perfect condition. Please review our shipping policy below:
Processing Time
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All orders are processed within 1–2 business days (excluding weekends and public holidays).
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Orders placed after 5:00 PM IST will be processed the next business day.
Shipping Methods & Delivery Time
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Standard Shipping: 3–7 business days (depending on your location).
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Express Shipping: 1–3 business days (available at an additional cost).
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Delivery times may vary due to unforeseen circumstances such as weather, courier delays, or festive seasons.
Shipping Charges
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Shipping charges are calculated at checkout based on the delivery location and order weight.
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Free Shipping is available on orders above RM[amount you decide] within India.
Order Tracking
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Once your order is shipped, you will receive a tracking number via email/SMS to monitor the delivery status.
Shipping Coverage
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We currently ship across India.
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For international shipping, please contact us at [your support email/phone] before placing an order.
Incorrect Address or Failed Delivery
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Please ensure your shipping details are accurate at checkout. Juz Coffee is not responsible for delays or non-delivery due to incorrect addresses provided by the customer.
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If a package is returned due to failed delivery, reshipping charges may apply.
Damaged or Lost Packages
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If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery. We will work with our courier partners to resolve the issue promptly.